May 23, 2019
Re: Changes to Xfinity Packages with Cinemax
We are committed to keeping you and our customers informed about changes to Xfinity TV services. Accordingly, please note that as of July 17, 2019, customers who subscribe to the Digital Premier Tier, receive Digital Premier Tier as part of their package, or subscribe to most other packages with Cinemax, will receive Hitz, a new service that will include more than 200 movie titles selected from a variety of top studios. As of that date, Cinemax will no longer be available with Digital Premier Tier or those packages. For more information about this change, please visit http://xfinity.com/hitz. We are notifying customers who subscribe to these services of this change.
Cinemax will still be available to purchase separately as a Premium channel. Customers who currently subscribe to Cinemax as a separate Premium channel or with our Digital Preferred w/ 1 Premium (Cinemax) service will continue to receive the channel. For those customers, as of July 10, 2019, the following channels will only be located on channels 1822 to 1835, where available: More Max, Action Max, Thriller Max, 5Star Max, MovieMax, OuterMax, and Cinemáx. We are notifying customers who currently subscribe to these channels through bill messages.
In addition, due to business costs, the following packages will see a price decrease starting July 17, 2019: Premier Double Play w/ Sports and Performance Internet from $196.12 to $194.12; Premier Tier w/ Sports from $134.17 to $132.17 . Prices exclude applicable taxes and fees. We are notifying customers who subscribe to these services of this change as well.
Please feel free to contact me at (301) 836-9519 if you have any questions.
Senior Manager, Government & Regulatory Affairs
Comcast - Beltway Region