utilities headerMay 29, 2019


Dear Utility Customer:

On May 6, 2019, damage to the water system was discovered that was a result of the severe weather that occurred on May 5th. The damage was caused by a tree that fell through the roof of the water storage building. The tree has been removed and a plan to remove and install a new roof is underway.

Please understand the water provided is now from a single well pump. Should the well pump fail due to overuse, which could be caused by irrigation, WATER WILL NOT BE AVAILABLE until the pump is replaced!

The County did consider options to provide temporary water storage to lessen the water use restrictions to our utility customers. After discussions with the Health Department, these measures do not lessen the concerns regarding the overuse of the well. Therefore, the restrictions cannot be reduced at this time.

The County is working diligently to procure the necessary engineers and contractors. The design and construction of the new roof and sanitizing the reservoir to return the water system to normal operation is anticipated to take 6 to 8 weeks to complete from the date of this letter. Please be reminded that these restrictions are in place to maintain the integrity of the system and assure adequate water for fire protection. Notice will be provided to lift the water restrictions as soon as the water system is back to normal operations.

The restrictions apply to all customers of the Beechwood Manor, Jordan on the James, and Eagle Preserve Water Systems. The following water use restrictions will be in effect until further notice:

1) Prohibiting the sprinkling, watering or irrigation of new or established lawns,
2) Prohibiting washing of motor vehicles (including commercial vehicles) and the outdoor surfaces of all buildings and structures, sidewalks and driveways,
3) Prohibiting the filling or cleaning of swimming, wading pools, and decorative fountains.

Persons found violating any provision of the restrictions shall be fined, in accordance with County Ordinance, one hundred dollars ($100.00). In the case of a continuing violation, each day’s continuance thereof shall be deemed to be a separate and distinct offense with fines escalating in accordance with Prince George County ordinance.

We understand the frustrations of our customers during this time. Should you have any questions, comments or concerns, please contact Frank Haltom, Director of Engineering and Utilities, Prince George County at 804-722-8688 or fhaltom@princegeorgecountyva.gov. Thanks, in advance, for your cooperation.